The Chief Innovation Officer of a large bank told me their Financial Markets division frequently experiences connectivity-related issues with their trading systems. This division has networks deployed to dozens of trading venues such as New York, London, Hong Kong, Seoul, as well as several dealing rooms in different parts of the world. Temporarily increased network latency or loss of connectivity leads to immediate and considerable financial loss. The bank’s IT department has insufficient insight into the network performance, and has no tools for remote diagnostics. The main challenge is that whereas TiNC Works! is based on communications through and data storage in the Cloud, the bank prefers to keep all communications and storage within the company networks and systems. Tirion Networks & Communications can provide the bank with the TANC Field Units and the operational software, and the bank’s own developers add the communications and storage protocols they need.
Service Centers and pop-up Stores
An employee from the Service Center of a famous innovative car manufacturer near my home remarked that he recognizes my suggestion that the responsiveness of network applications deteriorates rapidly after 14:00 when the US branch offices come online. This leads to several operational issues in the branch office, as almost all corporate applications are web-based - including invoicing and payment processing. Besides user dissatisfaction and loss of productivity in the office, this even leads to noticeably longer wait times for customers.
As this car manufacturer is rapidly expanding its global network of branch offices, it must rely on local and regional internet services, which may not always be ideal. Also, the quick expansion leads to sub-optimal branch office network installations - I have the pictures to show for it.
Preceding a remote screening of “Giselle” by the Royal Ballet streamed from London, the operator informed the visitors that because of the uncertainties of internet traffic, the stream might experience brownouts. Sure enough, at the beginning of the show, the video was broken up and the sound was out of sync. A reset of “The Box” fixed those issues for most of the performance - until in the final scene the video cut out - only audio kept on going. Seconds after the final notes of the score, video returned. Whether this brownout had anything to do with network performance is a mystery - clearly a lack of insight into the behaviour of the network underneath this streaming performance.
What Our Clients Are Saying
"TiNC Works! is a great addition to our monitoring systems. It helps us detect performance issues before the users even notice it - something our regular NMS just can't do."
"I love the way TiNC Works! gives me access to both long-term measurements and short-term diagnostic tests such as traceroute. As my company has outsourced network operations I can't login to my own routers anymore so I was effectively blind to network issues. TiNC Works! fixed all that!"